FAQ

1. How do I place an order?
Select the product, add it to your cart, and proceed to checkout. Enter the required details and choose your preferred payment and delivery method.

2. What payment methods are available?
We accept online payments via credit cards, payment systems, and cash on delivery (payment upon receipt).

3. How long does delivery take?
Delivery time depends on the chosen method and your location. Typically, it takes 2 to 7 business days.

4. Can I return a product?
Yes, you can return a product within 14 days of receiving it, provided it is in its original condition and packaging.

5. How can I track my order status?
Once your order is shipped, you will receive a tracking number to monitor it on the delivery service's website.

6. Is there a warranty on the products?
Yes, we provide a warranty according to the law. Details are available in the product description or from our customer support.

7. What should I do if I receive a defective product?
Contact our customer support team. We will arrange an exchange or a refund.

8. Can I change or cancel my order after placing it?
Yes, please contact us as soon as possible, before the order is shipped.

9. Are there any discounts or promotions?
Yes, we regularly run promotions and offer discounts. Follow our website and social media for updates.

10. How can I contact customer support?
Reach us via phone, email, or the online chat on our website. Contact details are available in the “Contact Us” section.